The Charts Screen

Selecting Reports>Charts opens the Charts screen, which allows you to view various charts related to users and how they are accessing Resources within SchoolMessenger Passport.


This screen appears blank when it is either first loaded or refreshed by switching to a different screen and then back again. This screen has the following functions:
  • Pull tab: Clicking this tab toggles the Available Dashboards menu open and closed.
  • Dashboard: When the Available Dashboards menu is open, this pull-down menu allows you to select one of the following dashboards:


 

Login Statistics

This chart displays how many times the selected user logged into SchoolMessenger Passport over a specified date range. To open this chart, select Login to the Passport Statistics in the Dashboard pull-down menu, and then specify the following parameters:

  • User: Select the user to view using this pull-down menu.
  • Set the desired starting and ending dates by either entering those dates in the Start of Period and End of Period fields in mm/dd/yyyy format or by using the Calendar popup.

Clicking Update loads a chart that shows the total number of times the selected user logged into SchoolMessenger Passport over the selected date range. If needed, you may open the Available Dashboards menu to adjust one or more parameters and then click Update to refresh the chart.


 

SSO Statistics - Unique Users

This chart displays how many unique users within a selected Organization and Role accessed the applications (Resources) over a specified date range. To open this chart, select SSO statistics - unique users in the Dashboard pull-down menu, and then specify the following parameters:

  • Organization: Select the Organization to include using this pull-down menu.
  • Role: Select the Role to include using this pull-down menu.

Clicking Update loads a chart that shows the total number of unique users with the specified Role who have accessed each of the Resources available to the specified Organization. If needed, you may open the Available Dashboards menu to adjust one or more parameters and then click Update to refresh the chart.


 

SSO Statistics - Hits

This chart displays how many times the selected Resource(s) were clicked within the selected Organization(s) and Role(s) during a specified date range. To open this chart, select SSO statistics - hits in the Dashboard pull-down menu, and then specify the following parameters:

  • Organization: Select the Organization(s) to include by clicking the Select link to expand this menu and then checking the Organization(s) to include in this chart.
  • Applications: Select the Resource(s) to include by clicking the Select link to expand the Applications menu and then checking the Resource(s) to include in this chart.
  • Roles: Select the Role(s) to include by clicking the Select link to expand this menu and then checking the Role(s) to include in this chart.
  • Set the desired starting and ending dates by either entering those dates in the Start of Period and End of Period fields in mm/dd/yyyy format or by using the Calendar popup.

Clicking Update loads a chart that shows the total number of unique that the selected Resource(s) were used within the specified Organization(s) during the specified time interval. If needed, you may open the Available Dashboards menu to adjust one or more parameters and then click Update to refresh the chart.


 

SSO Statistics by User

This chart displays how many times the selected user accessed one or more selected Resource(s) during a specified date range. To open this chart, select SSO statistics by user in the Dashboard pull-down menu, and then specify the following parameters:

  • Organization: Select the Organization to include using this pull-down menu.
  • User: Select the user for which to run the chart using this pull-down menu. The list of users available for selection will depend on the selected Organization.
  • Applications: Select the Resource(s) to include by clicking the Select link to expand the Applications menu and then checking the Resource(s) to include in this chart.
  • Set the desired starting and ending dates by either entering those dates in the Start of Period and End of Period fields in mm/dd/yyyy format or by using the Calendar popup.

Clicking Update loads a chart that shows the total number of times that the selected user accessed the specified Resource(s) during the specified time period. If needed, you may open the Available Dashboards menu to adjust one or more parameters and then click Update to refresh the chart.


 

Product Usage Statistics

This chart displays how many times the selected Resource(s) have been accessed from the selected Organization(s). To open this chart, select Statistics of usage by product in the Dashboard pull-down menu, and then specify the following parameters:

  • Organizations: Select the Organization(s) to include by clicking the Select link to expand this menu and then checking the Organization(s) to include in this chart.
  • Applications: Select the Resource(s) to include by clicking the Select link to expand the Applications menu and then checking the Resource(s) to include in this chart.

Clicking Update loads a chart that shows the total number of time the selected Resource(s) were accessed from the specified Organization(s). If needed, you may open the Available Dashboards menu to adjust one or more parameters and then click Update to refresh the chart.


Reports for Ecosystem Partners

Partners are able to view the following reports:

  • SSO Statistics - Unique Users:
    Number of unique SSO Passport users that performed SSO / access to Bookmark during a specified period of time.

  • SSO Statistics - Hits:
    Overall number of clicks (session initiations) by SSO Passport users that performed SSO / access to Bookmark during a specified period of time.

Both of the above reports can be filtered by:

  • Organization(s) - with an option to select all organizations available for report

  • User role(s) - applied in the context of selected organizations

  • Application(s) - if multiple products are associated with a Partner’s account

  • Date - Start and end dates for report.

NOTE. Data are displayed only for organizations which have activated partner’s product.